Schedule H Reporting Kit

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mott routing data for the reporting period reveals concentrated unmet need across 32 ZIP codes within Northwell Health's primary service area, with the Hempstead, Far Rockaway, and Hicksville corridors showing the highest density of uninsured and Medicaid-eligible-but-not-enrolled residents. Of the 3,420 community-benefit-eligible routings recorded, 1,180 individuals self-identified as uninsured at the moment of routing, and an additional 612 households were routed concurrently into supplemental assistance programs — SNAP, LIHEAP, and Section 8 — indicating the broader social determinants context within which Northwell facilities operate. Care category interest signals (volunteered at the pathway-selection moment, never inferred from clinical data) cluster around maternity, mental health, and dental access, with maternity demand concentrated in service areas adjacent to LIJ and NSUH and mental health interest distributed broadly across the system. This routing-pattern evidence supplements traditional CHNA survey methodology and positions Northwell to articulate unmet community needs with quantitative grounding.

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Northwell Health partners with mott to extend Financial Assistance Program (FAP) awareness beyond the point of service into the broader community, ensuring that residents in the system's catchment learn about FAP eligibility before a billing event makes the conversation reactive. During the reporting period, mott routed 1,810 FAP-eligible households into the application flow, of which 1,124 began a formal application. Routings were initiated through plain-language eligibility screening within the mott consumer experience — no medical questions are asked, and the eligibility determination relies entirely on income, household composition, and residency signals. This community-facing channel materially expands the reach of FAP communication beyond Northwell's traditional point-of-service explanations, supports patients in confronting medical-cost concerns proactively, and contributes meaningfully to the equitable distribution of charity care within the service area.

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Recognizing that community health is shaped by determinants well outside the clinical setting, Northwell Health's partnership with mott extends the system's community-benefit reach into adjacent domains — housing, food security, energy affordability, and prescription assistance — that materially affect the health outcomes Northwell is asked to address downstream. During the reporting period, this routing infrastructure delivered 612 individuals into SNAP application pathways, 284 into housing assistance (Section 8, NYCHA portability, and One Shot Deal emergency rent), 147 into WIC, and 894 into Medicare Extra Help and other prescription-cost-reduction programs. Each routing reflects a Northwell-adjacent intervention that addresses the upstream conditions known to drive avoidable emergency department utilization and hospital readmission, and each is documented in mott's de-identified routing log for inclusion in Northwell's downstream community-benefit valuation worksheet.