Care pathways

Financial Assistance Program (FAP) intake

Routes uninsured + underinsured patients into Northwell's FAP application with eligibility pre-screen.

edited 2 days ago

Medicaid + primary-care pairing

Pairs new Medicaid enrollment with FQHC-or-Northwell PCP assignment so coverage doesn't go unused.

edited 5 days ago

Charity Care intake

For patients above FAP thresholds but still facing catastrophic balances. Surfaces hospital-specific charity policies.

edited 1 week ago

Maternity navigator

Routes pregnant uninsured into Medicaid + WIC + prenatal navigation simultaneously.

edited 3 days ago

Mental health navigator

Surfaces sliding-scale community mental health, NY OMH-licensed providers, and Northwell behavioral access.

edited Yesterday

Prescription assistance routing

Medicare Extra Help, NY EPIC, and manufacturer assistance programs surfaced together.

edited 1 week ago

Nutrition pathway (SNAP + WIC)

Adjacent to clinical care — surfaced when ED screen flags food insecurity. Counts toward Section 7 reporting.

edited 2 weeks ago

Emergency housing assistance

Paused while NYC HRA One Shot Deal portal migration completes. Re-enables when HRA confirms new flow.

edited 3 weeks ago